RANKING & REVIEWS
BEST IT COMPANIES IN MELBOURNE
Finding the Best IT Services that Melbourne Has to Offer | This Year’s Ranking and Review
Whether you’re an Australian company with 5 employees or 5,000, having technology that is secure and works properly is vital to keeping your business running efficiently.
IT consulting companies in Melbourne and managed IT support Melbourne is home to help firms improve operations, efficiency, and productivity through the use of technology. They also help ensure the hardware is running efficiently and that networks are secure, among many other things.
This makes the IT consultancy or managed IT servicing firm in Melbourne that you choose to work with an important decision for your company’s growth.
Not all IT consulting firms in Melbourne offer the same capabilities or have the same reputation for responsiveness and reliability. So, finding the best one for your company’s needs can take some time and require a lot of research.
AGS hopes to save you some of that time.
AGS’ top ranking articles have become very popular with small, mid-sized, and large global organizations based in Australia, and we often see queries from organizations asking about rankings of best IT consulting firms and top IT services in Melbourne that can best meet their needs.
Top Technology Support & IT Consulting Melbourne
The following list below represents the top 9 IT companies in Melbourne that have a reputation for great work and excellent IT services and consulting support. If you’re looking for assistance with day-to-day technology needs or with guidance for a digital transformation, one of these top-rated firms can definitely help.
With the right IT consulting company Melbourne has, a business can increase its revenue, lower costs, and eliminate time-consuming manual processes.
In today’s world, not working with technology is not an option, and how well you deploy cloud solutions, automation, cybersecurity, and other IT tools usually reflects directly on how profitable your business is.
Award Emblem: 9 Best IT Companies & Consultancies in Melbourne, Australia
Top 9 Firms for IT Consulting Melbourne | Brief Comparison & Ranking
|Best IT Support Company Melbourne||Ratings|
|Australian IT Group (AIT)||5|
|Managed IT Services Australia||5|
|The IT Department||5|
|IT Biz Support||4|
Table: Top 9 Best IT Consultants Melbourne | Above list is sorted by rating
What Does an IT Company Do?
The term “IT company” can cover a wide range of different information technology services. For example, some IT consultants Melbourne has to offer are dedicated to helping companies transform their technology infrastructure. They help companies decide what type of technology they need and how to implement it.
Another IT consulting company Melbourne has may be dedicated to software development and helping companies make the best use of the software tools they have.
Companies providing managed IT support in Melbourne are dedicated to keeping hardware working efficiently, ensuring network security, and mitigating downtime.
When choosing from IT services Melbourne has to offer, you want to make sure a company has all the technical support capabilities that you might need. Some will be dedicated to just a few areas of IT support and do those very well, while others may provide a full range of technology support services you can choose from.
Following are some of the common services that IT companies provide:
- IT consulting for digital transformation
- Cloud consulting & strategy
- Managed IT support services
- Computer and hardware repair
- Network support
- Cybersecurity services
- Remote worker support
- IT outsourcing
- Data migration and office moves
- Software development and support
- Business applications (VoIP phone systems, password managers, etc.)
AGS Ranking and Selection Methodology
What methodology does the AGS team use in reviewing, researching, selecting, and finalizing the firms and products that are ranked on the various AGS ranking lists?
Click here: “AGS Selection and Ranking Methodologies” for a detailed review of AGS’ selection methodologies.
Detailed Review – Top IT Companies in Melbourne, Australia
Below, please find a review of each firm on our list of the best IT companies in Australia: Melbourne. We have highlighted some of the factors that allowed each of these Melbourne IT companies to score so high in our selection ranking.
Click on any of the names below to go directly to the review section for that IT consultancy Melbourne offers. The list is sorted by rating.
- Australian IT Group (AIT)
- empower ICT
- First Focus
- Managed IT Services Australia
- Technetics Consulting
- The IT Department
- IT Biz Support
Australian IT Group (AIT) Review
Australian IT Group (AIT) is a top IT support company Melbourne is home to that has an impressive 98% customer satisfaction rating. The firm works with small, medium, and large-sized companies throughout Australia.
As a top IT consulting Company Melbourne offers, AIT provides managed IT support that is both affordable and reliable. The firm empowers businesses to do more in less time through the strategic use of technology.
Key Factors That Enabled Australian IT Group (AIT) to Rank as One of the Best IT Support Services Melbourne Has to Offer
Virtual Private Servers (VPS) & Cloud Backups
One of the IT services AIT provides that you may not find at other IT companies in Melbourne, Australia is a virtual private server. Using a VPS allows companies to run a cloud environment that is private and more secure than the public cloud.
All servers are located in data centers within Australia and offer responsive, secure, and flexible environments for companies to run business-critical applications.
Another cloud-based service offered by these top IT consultants Melbourne is home to is reliable cloud backups. It’s vital to have a good backup and recovery strategy to ensure business continuity and provide protection in the case of a ransomware attack.
AIT offers reliable and secure cloud backup and recovery services, and all backed-up data is stored on servers within Australia.
Full Range of Managed IT Services
Companies in need of an IT provider to keep their day-to-day operations going smoothly will appreciate the full range of managed IT services offered by this top IT consulting company Melbourne has to offer.
Plans include 24/7 monitoring for performance and responsive support. AIT uses industry-leading technologies to save clients time and money and mitigate costly downtime.
When working with these IT consultants Melbourne Is home to, companies can choose from the following managed IT services:
- Managed Server & Workstations
- Managed Network & Security
- Managed Print Services
Australian IT Group | Top IT Companies in Australia: Melbourne
AIT offers a wide range of IT services, from cloud technologies like VoIP and VPS to hardware and network support. This is also one of the Melbourne IT companies that emphasizes value-based technology, helping companies achieve a better bottom line.
With an experienced team and a high number of satisfied customers, Australian IT Group solidifies a 5-star rating. This is one of the best IT consulting companies in Melbourne to consider.
Founded in 1996, AWD is a full-service firm offering digital marketing and managed IT support Melbourne is home to. The company tailors technology needs to each client to foster long-term growth.
All IT services provided by AWD are managed onshore and in-house, so you won’t have to worry about having any work outsourced, which can happen with some IT consulting firms Melbourne has to offer.
Key Factors That Enabled AWD to Rank as One of the Best IT Consultancies in Melbourne
Three Core Areas of Technology in One
When you work with AWD it’s like working with three Melbourne IT companies in one because of the wide range of services the firm offers. Whether you need help building a website, are looking to gain leads through social media marketing, or need someone to manage your computers, this team can help.
AWD offers three core areas of technology support, all of them important to businesses in today’s digital age. These IT consultants Melbourne is home to stand out because you usually need to use at least 2-3 firms to gain all these capabilities.
The core areas offered by this top Melbourne IT firm are:
- IT Services (managed IT, network consulting, cloud, etc.)
- Web Services (web design, eCommerce, mobile applications, etc.)
- Digital Services (content marketing, digital strategy, social media, etc.)
Many companies piece together their information and communications technology (ICT) infrastructure without an overarching game plan. This leads to problems with systems not integrating well and with duplication of app capabilities.
As one of the top IT services Melbourne has to offer AWD works with firms to look for value-added benefits through technology. The firm’s team helps companies put together a long-term strategy that fits their needs, growth goals, and budget.
Some of the ways that this IT support company Melbourne is home to can help include:
- Purposeful IT design
- Infrastructure management
- Smarter IT investment
- Risk management
AWD offers multiple services that you won’t find under one roof when working with most IT companies in Melbourne. This creates a good deal of value for clients who gain a completely tailored and integrated strategy for multiple technology and digital marketing needs.
With over 20 years of experience helping companies make the right IT decisions and a goal to help clients grow and flourish, AWD scores a 5-star rating. This is one of the best IT support services Melbourne has to offer.
empower ICT Review
With a culture based on teamwork and problem solving, empower ICT is one of the top-rated IT companies in Melbourne, Perth, and Mandurah. The firm has been helping clients solve IT challenges for over a decade.
This is an IT company in Melbourne, Australia that is 100% Australian-owned and operated. The firm offers a local help desk and serves clients on-site anywhere in the country.
Key Factors That Enabled empower ICT to Rank as One of the Top-Rated IT Companies in Australia: Melbourne
Digital Workplace Service
The last few years have brought a lot of transformations to companies, including the move to cloud business processes and remote teams. To help firms transition seamlessly to this new modern environment, empower ICT offers a digital workplace service.
This top IT consulting company Melbourne is home to implements a structured approach that delivers solutions for collaboration, productivity, and connection, all within a secure network environment.
Clients working with empower ICT to create their perfect digital workplace can expect the following process:
- This Melbourne IT consultant assesses issues that are dragging down productivity
- Digital workplace solutions are explained
- A strategic plan with key milestones is crafted
- Migration and digital tools are deployed to carry out the plan
- Your team is trained on their new digital workplace tools and processes
- You can continue to count on empower ICT for optimization and technical support
empower ICT | Top-Rated IT Consulting Melbourne
Complete IT Support
For those companies looking for IT consulting companies in Melbourne that can handle a wide range of support needs, empower ICT will be a top choice. The firm offers a wide range of IT services and IT consulting solutions.
Services are fully integrated and customized to each client’s needs to ensure the best value. This is one of the Melbourne IT companies that works with small and medium-sized businesses as well as large enterprises.
Some of the multiple service capabilities you’ll find at empower ICT are:
- Managed IT Services
- End-user IT Services
- Managed Desktop Services
- Desktop as a Service
- Remote Worker Support
- IT Audit
- IT Consulting
- Managed Print
- And more
empower ICT offers world-class IT support and ongoing 24/7 assistance to ensure technology is operating effectively. No matter how simple or complex the technology needs of a company, this firm can tailor a solution that fits and fosters efficiency and profitability.
With a wide range of capabilities and a goal to help businesses transition successfully to a digital workspace, empower ICT solidifies a 5-star rating. This is one of the top IT consulting firms Melbourne has to offer.
First Focus Review
First Focus was one of the first true providers of managed IT support in Australia, being founded in 2003. Through excellent word of mouth, this top provider of IT services Melbourne offers grew rapidly. Today it has eight locations in Australia, and one each in New Zealand and the Philippines.
As one of the top IT consultancies in Melbourne, First Focus offers expert advice across a wide range of technology sectors and focuses on clients and their needs first and foremost.
Key Factors That Enabled First Focus to Rank as One of the Best IT Consultants Melbourne is Home To
Fixed-Fee Professional Services
First Focus has a team of experienced professionals that can bring IT projects in on time and on budget. Its fixed-fee, fixed-outcome approach means that clients know exactly what to expect and aren’t going to be surprised with any unexpected project costs.
This IT support company Melbourne is home to has a team of professionals that includes Solutions Architects and Network and Server Engineers. They can help deliver transformative IT infrastructure projects through the use of cutting-edge digital tools, including staging and build labs.
Other professional services offered by First Focus include IT consulting across a wide range of technology hardware and software processes. This top Melbourne IT consultancy can also help companies with staffing and recruitment if they are looking to build their own in-house IT capabilities.
Managed Security Services
You won’t be pushed into any “one size fits all” cybersecurity plans when working with First Focus. This top IT support company Melbourne is home to provides a full range of managed security service plans that fit a variety of risk profiles, budgets, and compliance needs.
A benefit of managed and monitored security services is that your IT provider can detect, protect, and respond to security threats faster than unmanaged security software can.
Here are some of the things that First Focus can do through managed security support:
- Manage computers and server patching and do ongoing vulnerability assessment
- Catch unauthorized login attempts
- Get an alert for unauthorized wireless connections to a network
- Identify new users granted administrative rights
- Locate any sensitive personal information (credit card numbers, etc.) that is being stored where it doesn’t belong
- Provide rapid response in the case of a cyberattack
First Focus is one of the larger IT support services Melbourne is home to and its growth is due in large part to providing exceptional services that clients recommend to others. The firm customizes solutions for client needs for a completely optimized IT infrastructure.
Popular Article: Best SEO Companies & SEO Consultancies in Sydney, Australia
Managed IT Services Australia Review
With a rapid response time and a full range of technology services, Managed IT Services Australia is one of the best IT companies in Melbourne. The firm specializes in working with small and mid-sized organizations, from those with just a few users to those with multiple locations.
This is one of the best IT consultancies in Melbourne to work with if you’re trying to avoid costly downtime because the firm has a 99% uptime guarantee. From managed services to cloud tools to web design, this is a full-service IT consultancy.
Key Factors That Enabled Managed IT Services Australia to Rank as One of the Best IT Companies in Melbourne, Australia
Custom Cloud Solutions
Companies are finding out that there are many ways to use the cloud, some of them less efficient than others. Managed IT Services Australia has a team of cloud experts in the development of on-demand infrastructure.
These experienced cloud IT consultants Melbourne has to offer can help streamline cloud use, eliminate cloud waste, and guide companies towards affordable technology transformations.
From automation to AWS or Azure implementation, the team at Managed IT Services Australia can create secure, robust, and scalable cloud environments that help companies run more productively.
Managed IT Services Australia | Top IT Companies in Australia: Melbourne
Managed IT Services
When working with these experts for managed IT support in Melbourne, clients will find end-to-end solutions to ensure their entire technology infrastructure is well managed and efficient.
Managed IT Services Australia also has the flexibility to scale support services to each clients’ needs, whether they require fully outsourced IT support or just need help for a specific project.
Technicians are available 24 hours per day and provide services, such as:
- On-site & Remote Support
- Server Setup & Support
- Hardware & Software Procurement
- IT Consulting
- Endpoint Management
- Network Setup & Support
- Backups Updates & Disaster Recovery
Managed IT Services Australia provides a wide range of comprehensive IT support services that are scalable to each client’s budget and needs. Additionally, clients can find web design and SEO services from this IT consulting company Melbourne is home to.
With a team focused on value and business success for clients, Managed IT Services Australia is one of the top IT consulting companies in Melbourne. We’ve scored the firm with 5 stars.
With 24/7 support and unlimited help desk service, TechInnovate has been helping small and mid-sized businesses with proactive and innovative IT solutions for over a decade. The firm has three offices, in Melbourne, Spotswood, and Caulfield.
The team at this top firm for IT consulting Melbourne offers enjoys innovating and coming up with solutions that no one else has ever thought of.
Key Factors That Enabled TechInnovate to Rank as One of the Best IT Consulting Firms Melbourne Has to Offer
Multiple Technology Solutions
Clients working with TechInnovate as their IT consultancy in Melbourne will find a wide range of service offerings grouped into three main categories:
- IT Solutions
- Web Solutions
- Software Solutions
IT solutions provided by this IT support company Melbourne is home to cover both cloud and on-premises infrastructure, IT procurement, IT project management, backup and recovery, and more.
If you need a website, TechInnovate can take you from square one to having a fully designed eCommerce or other type of website, including hosting and domain name. It also provides SEO and digital marketing services to drive traffic and sales.
As full-featured IT consultants Melbourne is home to, TechInnovate has a team of software and application experts that can help companies with the right digital tools to empower their teams and grow their business.
There are three specialty areas that clients can explore:
- Mobile & Web Application: These skilled technicians can custom build web and mobile apps to fit any client need.
- Customized Software: You don’t have to settle with “off the shelf” software applications. TechInnovate can customize exactly what your team needs for your work processes.
- Chatbots: Companies can save considerable time and improve their customer experience with the use of chatbots. This team can implement a dynamic chatbot strategy.
The professionals at TechInnovate have a passion for what they do, and they enjoy blazing new trails when it comes to technology innovation. This is one of the IT services Melbourne offers that has a robust set of capabilities, from IT support to website hosting.
TechInnovate provides cutting-edge customized technology solutions, keeping value and ROI in mind at all times. This is one of the top IT companies in Melbourne to consider, and the firm has earned a 5-star rating.
Technetics Consulting Review
Technetics Consulting is an award-winning company providing IT support services in Melbourne since 2003. The firm offers intelligent technology solutions to small, mid-sized, and corporate businesses.
One way that this top-rated firm for IT consulting Melbourne is home to stands out from the competition is to put an emphasis on quality staff training to ensure its team is one of the best trained that you’ll find anywhere.
Key Factors That Enabled Technetics Consulting to Rank as One of the Top IT Services Melbourne Has to Offer
IT Consulting Services
Companies looking for assistance with improving their day-to-day operations with technology can get expert guidance from Technetics Consulting. The firm helps businesses enhance productivity, lower costs, and future-proof their operations.
As one of the top-rated IT companies in Melbourne, this firm can provide professional consulting in just about any area you need, from hardware deployment to software and cloud integration and automation.
Some of the key areas of consulting offered by Technetics are:
- Project Management
- IT Strategy
- Digital Transformation
- Business Continuity Planning
Technetics Consulting | Best IT Companies in Melbourne
End-to-End IT Security
Technetics Consulting has a broader range of cybersecurity services than you may find at other IT support services Melbourne has to offer. You’ll find everything from security assessments to Dark Web monitoring services.
As a top IT support company Melbourne is home to, this consultant can provide tailored IT security solutions and has experience working with the security needs of multiple industries.
Here is an example of some of the many IT security support services offered by this top IT consultancy Melbourne is home to:
- Security Assessment
- Security Advisory
- Penetration Testing
- Risk Management
- Security Awareness Training
- Dark Web Monitoring
- Threat Hunting
- Managed Firewall
- Email & Web Filtering
- And more
Technetics Consulting prides itself on being a leader in intelligent IT support solutions that cover a wide range of needs for all sized businesses. It has a more robust cybersecurity capability than you might find at other firms offering managed IT support Melbourne is home to.
The IT Department Review
Founded in 2002, The IT Department is a top-rated firm for IT support services Melbourne is home to that works with small to medium businesses and non-profits. The firm also has a unique service niche, serving the needs of disability, aged care, and community organizations.
The team at this Melbourne IT consultancy delivers sustained value to clients through well-aligned technology implementation and support. The goal is to cut through the noise and deliver comprehensive solutions.
Key Factors That Enabled The IT Department to Rank as One of the Best Firms for IT Consulting Melbourne Has to Offer
One of the specialty services The IT Department provides that you won’t find at many other IT companies in Melbourne, Australia is support for managing National Disability Insurance Scheme (NDIS) obligations.
This team of experts helps organizations put together an IT infrastructure that improves the efficiency of managing day-to-day NDIS requirements, saving time and money.
The comprehensive services in this area provided by these IT consultants Melbourne has include:
- NDIS consulting
- Independent CMS consulting
- Systems consulting
- Educational webinars and workshops about NDIS
Managed IT Services & 24/7 Support
The IT Department provides customized managed IT support in Melbourne with services tailored to each clients’ needs for one flat monthly fee. Customers are so pleased with the results the company provides that they give it a 97.9% satisfaction rating.
One of the other support services offered that you may not find at all other IT companies in Melbourne, Australia is a customer care and IT support line that is open 24/7. This team is there to help even during late nights and on the weekends.
A bonus that The IT Department includes for its managed services customers is the use of several types of helpful software. This includes:
- Mail Filtering
- Full Office 365 Backup
The IT Department has an experienced team that works to uncomplicate technology and just make it work as efficiently as possible for businesses and non-profit organizations. The firm also focuses on providing value and serving niche sectors that may have a hard time finding IT support that understands their unique business needs.
With fully customized solutions and experience in multiple industries, The IT Department earns a 5-star rating. This is one of the best IT companies in Melbourne to consider for your IT needs.
IT Biz Support Review
With a passionate and experienced team, IT Biz Support is one of the top IT consultants Melbourne is home to. The firm offers a full range of both on-site and off-site support, repairs, and maintenance to keep business technology running efficiently.
This is one of the IT companies in Melbourne that services both business and home computer needs and offers affordable rates and convenient service, with off-hours availability.
Key Factors That Enabled IT Biz Support to Rank as One of the Best IT Services Melbourne Has to Offer
Full Range of IT Solutions
IT Biz Support notes on its site that if you don’t see a service listed, then ask about it because there is not much this team cannot do. It offers a full range of IT solutions to help companies improve security, productivity, and efficiency.
One of these services is IT support contracting, which gives you an expert IT team for as long as you need it. From one-time projects to long-term transitions or national contracts, this IT support company Melbourne is home to can accommodate any size contracting need.
Other IT solutions offered by IT Biz Support include:
- Cloud Computing
- On-site & Off-site Data Backup
- Internet Security
- IT Outsourcing
IT Biz Support is a Microsoft partner and can deploy any type of Microsoft server technology you may need to support your business processes. This includes, but is not limited to,
- Microsoft Small Business Server
- Microsoft ISA Server
- Microsoft Virtual Server
- Microsoft Essentials Business Server
- Microsoft SQL Server
- Microsoft Enterprise Server
- Microsoft Internet Information Server
- Microsoft Storage Server
As expert IT consultants Melbourne is home to, IT Biz Support can handle all server setup, management, and migration needs to ensure your systems are running efficiently and downtime is kept to a minimum.
IT Biz Support has a highly qualified and responsive team with a goal to improve the capabilities of its clients through effective and reliable IT support. The firm offers a broad range of services, just about anything a company could ever need to manage and maintain its technology infrastructure.
With skilled technicians and consultants to help companies of all types reach higher technology goals, IT Biz Support is one of the best IT companies in Melbourne. We’ve awarded the firm with 4 stars due to the lack of an SSL certificate (HTTP) on its website, which is a standard for secure sites. With that certificate in place, it could easily earn a higher rating.
Conclusion – Best IT Consulting & IT Companies in Melbourne
There are many excellent Melbourne IT companies to choose from and one to fit every business need. Whether you have a large multi-location corporation, small business, or community non-profit, you’ll find an IT partner on this list that has experience serving clients just like you.
IT companies in Melbourne also offer a wide range of support services, with some providing website design and digital marketing, and others with mobile app development capabilities.
One thing all these IT consultants Melbourne has to offer have in common is a desire to help businesses solve challenges, lower costs, and improve their business capabilities and profits through the strategic use of technology.
Top IT Support Services Melbourne FAQ
What does an IT company do?
The term “IT company” can cover a wide range of different information technology services. For example, some IT consultants Melbourne has to offer are dedicated to helping companies transform their technology infrastructure.
Another IT consulting company may be dedicated to software development and helping companies make the best use of the software tools they have.
Following are some of the common services that IT companies provide:
• IT consulting for digital transformation
• Cloud consulting & strategy
• Managed IT support services
• Computer and hardware repair
• Network support
• Cybersecurity services
• Remote worker support
• IT outsourcing
• Data migration and office moves
• Software development and support
• Business services (VoIP phone systems, password managers, etc.)
What does managed IT services mean?
Managed IT services are a set of support services that are packaged together by IT support companies. They will involve ongoing remote monitoring and management of computers, servers, and networks. They can also include help desk support and IT security services.
Managed services are designed to cover all or most of the IT needs that a company may have and offer all those services for one predictable monthly rate. A managed IT support plan frees a company from having to handle their own IT issues and allows them to focus more fully on their business.
What are the benefits of managed IT services?
Businesses rely largely on technology for their day-to-day operations and if it’s not running smoothly, they can lose money and suffer downtime. Managed IT services are designed to include multiple areas of IT support so companies can feel secure their technology infrastructure is efficient and productive.
Benefits of using managed IT services include:
• Lower costs for technology needs
• Fewer breakdowns and downtime
• Better team productivity
• Removes the burden of handling IT yourself
• Improves IT security
• Offers remote support for work-from-home employees
• Ensures technology is optimized and running efficiently at all times
What is included in managed services?
Different IT companies in Melbourne and other areas will package inf different services with their managed IT support. Some also offer a variety of different managed services packages to choose from to fit several different business needs and budgets.
Some of the core services included in managed IT services are:
• Patch and update management
• Device health and security monitoring
• Managed antivirus
• Managed backup/recovery
• Help desk support
• Proactive equipment maintenance
• IT consulting
• Network monitoring and optimization
Free Change Management Templates FREE Change Management Templates (Excel, PDF, PPT)
Authors: Ogbe Airiodion (Senior Change Management Lead) and Francesca Crolley (AGS Cloud Content Producer)
Content on Airiodion Global Services (AGS)'s Airiodion.com website is copyrighted. Questions? Contact Airiodion Global Services (AGS) .
All-in-One Change Management Tools.
Free Change Management Templates
FREE Change Management Templates (Excel, PDF, PPT)
Images: Microsoft 365 Clip Art Image(s) (Bing images licensed under the Creative Commons license system.), https://ausitgroup.com.au/who-we-are/our-team/, https://www.empowerict.com.au/, https://www.mitsa.com.au/itsupport.php, https://www.technetics.com.au/managed-it-services/it-outsourcing/