Organizational change management user adoption dashboard and template analytics

CHANGE MANAGEMENT KPI TEMPLATES & METRICS DASHBOARD
for Tracking, Assessing, and Measuring Change Adoption Successes


The First-Ever, Ground Breaking, Organizational Change Management KPI Metrics Dashboard

How do you know when a change project is on track or having problems? When high-level stakeholders ask you, “How is the change project going?”, what analytics can you show them to illustrate success? 

These are questions that our Change Management KPI Metrics Dashboard can answer for you!

The ground breaking, first-ever, 360-degree Organizational Change Management KPI Template & Dashboard reviewed and offered on this page has been designed for Change Managers, Project Managers, Program Leads, HR, Communication Specialists, Training Leads, consulting firms, and anyone who is interested in tracking the success of an organizational change implementation.

Over the last 15 years, I have successfully implemented large-scale organizational change management across a wide range of organizations including Apple, Intel, Cisco, and the Federal Reserve Bank. Measuring and tracking the effectiveness of my change management activities has been very critical to my success in enabling over a hundred thousand users across various organizations to adopt new solutions, processes, policies, and other types of change.

Knowing when one or more of your change plans is not as effective as expected allows you to modify that plan. Getting insights into which change management activities are the most effective allows you to increase these activities to expand on your change successes.

Ogbe Airiodion
Senior Change Management Lead


 Our goal is to place this best-in-class change management KPI toolkit in the hands of everyone involved in change management to increase your user adoption successes and your overall performance.

Organizational change management user adoption dashboard and template analytics

Video Review: Best Change Management KPI Metrics Template – Excel & Online Tool


Change Management Success Tracking Made Easy

There are many moving parts to organizational change management measurement and KPI tracking.

You have to track the activities of the change management team or resources to determine if they (or you) are developing and implementing the right plans. You need to track user adoption and proficiencies – “How well are users adopting the new solution?” In addition, you need to assess and understand what the metrics and KPIs are telling you. 

The AGS Cloud Change Management & User Adoption Dashboard provides you with everything you need to measure, track, and assess the successes or failures of a change enablement program.

This Change KPI Toolkit is equally suited to newbies and experienced change managers, practitioners, and project leads. The metrics tracking templates, survey templates, and analytics dashboard that come with the Toolkit are designed to help those new to change management ramp up the learning curve with expert guidance as well as give seasoned change managers tools that are truly time-saving.

No Risk
We have a 30-day money back guarantee on the Cloud version of our change management metric template. Meaning if the template doesn’t fit your business needs, or you find you don’t need it for any other reason – just let us know and we’ll refund you – no questions asked.


Using Your AGS Change Management KPI Template

Watch a Video Tutorial of This Change Mgt KPI Dashboard Toolkit

The AGS Change Management KPI Dashboard Toolkit includes a best-in-class Change Management Metrics Template. Use this template for inputting information gathered from your tracking and measuring activities.

Where and how do you get the KPI information?

Sending out surveys, speaking with users, engaging with change champions, direct observations, and monitoring system/process usages are examples of how you can gather KPI details to enter into this change management KPI template. In addition, click on this guide for a comprehensive review of how to gather KPI information, and which KPI metrics to track: Change Management Metrics and KPIs Guide.

Training & Coaching Metrics: If you are supporting a change that involves training and coaching impacted groups, then use the training section of the change management adoption tracking template to enter information on your training program’s effectiveness.

Change management metrics examples

If you sent out surveys asking users about their training or coaching experience, you’ll want to enter the results of your survey in the training tracking fields. In addition, you can gather this information from direct observation, speaking with the managers of trainees, asking trainees directly (in-person, email, Slack, Teams, Jabber, etc.), or speaking with the project teams.

Bonus survey templates!

The AGS Change Management KPI Dashboard Toolkit comes with editable survey templates that you can use to survey trainees.

Organizational Change Managment Survey and Questionnaries for training effectiveness-min

Survey questions for training effectiveness

Leadership & Stakeholder Support: Make sure to also measure leadership support for the change, as well as your sponsors’ level of involvement and advocacy for the change. And if you have a change champion network, then also make sure you are tracking the effectiveness of change champions.

Why is this important?

Because a high level of support and engagement from leadership, sponsors, and change champions will have a direct correlation to the success of your change management activities and user enablement. When impacted leaders and managers within an impacted group are supportive of the project, then resistance from their direct reports and employees will be low, which will increase change adoption successes.

Use the Engagement KPI Metrics section of your Change Management KPI Template to capture engagement information. If leadership support is low, then you will need to include this situation as a “change risk” in your change management risk assessment readout.

Organizational change management user adoption dashboard and template analytics

Other Change Metrics: Other metrics that you can input into the change management KPI metrics template are listed below.

Note: you don’t need to track all of these KPIs. The Change Management KPI Metrics Template was developed to be scalable for any type of change. And so, only track and enter what you need.

  • Measure communication effectiveness
  • Measure stakeholder engagement
  • Assess champion network effectiveness
  • Track awareness and understanding of the change
  • Gauge receptiveness or resistance to the change
  • Track readiness for Go-Live
  • Track usage of new solutions
  • Measure user proficiency
  • Assess overall user adoption 
  • Review overall change reinforcement successes
  • Measure overall user experience and satisfaction 

Distraction-Free Interface: Check/Uncheck Box to Show/Hide a KPI Metric & Work on One at a Time.

Organizational change management user adoption dashboard and template

Watch a Video Tutorial of This Change Success KPI Tracking Toolkit

Organizational change management KPI metrics to measure


Bonus Survey Templates

The AGS Change Management KPI Dashboard Toolkit includes multiple Microsoft Word, PDF, and Microsoft Forms survey templates. Use any of these survey templates to save time and help measure your change management metrics.

List of Survey Templates:

  • Survey Template to Measure Receptiveness
  • Survey Template to Measure Communication Awareness
  • Survey Template to Measure Training Effectiveness
  • Survey Template to Measure Readiness
  • Survey Template to Measure Overall Adoption & Change Reinforcement

Survey Questionnaire to Gauge Adoption of a Change-min Survey Questionnaire to Gauge Readiness for a Change-min Change Management Survey Template - Measure of effectiveness - user adoption Change management survey and communication metrics and kpis for change management measurement


Using Your AGS Change Management KPI Dashboard

Watch a Video Tutorial of the User Adoption KPI Tracking Toolkit

The AGS Change Management KPI Dashboard Toolkit includes a streamlined and standardized analytics dashboard.

The dashboard imports information you have entered into the user adoption template (discussed above), and highlights key insights on the successes or failures of your change management activities.

This analytics dashboard allows you to quickly gain a holistic view of your change metrics as you enter your KPI data. These dashboard reports can be presented to key project stakeholders to inform them of the change project’s overall progress and end results. 

How to track project management change management - templates, samples, analytics

How well are your overall user adoption and experience metrics performing? Are you seeing a high level of user adoption? If so, it means your change management activities have been successful. And if your adoption metrics are showing low adoption, then you’ll want to reevaluate and modify your change management strategies.

Is an assessed group showing a higher awareness score after a second assessment? Tracking your metrics by assessment date gives you a comprehensive metric of the group’s progress.

No Risk

Try it for 30 days. Money back guarantee.

What insights are you gleaning from your communication KPI metrics? Are you seeing a high performance of your communication activities and deliverables? If so, that’s great metric-based feedback that your communication campaigns are being very successful. And if you are seeing low communication reach, engagement, and outcomes, you should re-evaluate your communication messages, delivery mechanisms, and objectives. 

What about training or coaching? If your training and coaching metrics are showing a positive performance, then it’s a great sign that your delivery methods are being successful. And if you are seeing low or mid-range measurements, then you will need to re-evaluate your training program and delivery.

Make sure to speak with trainees, change champions, managers, and other stakeholders to identify the issues and what needs to be resolved to increase training performances.


Let us know if you have any questions.


Video Review – AGS Change Enablement KPI & Metrics Toolkit


Why Use AGS Cloud Change Management Dashboard for Your Change Project?

  • Saves you tons of time 
  • Provides a comprehensive report of your overall change project progress/results
  • Based on industry-standard change management methodologies
  • Can be used by both beginners and experienced change managers and project management leads
  • Change teams can collaborate together online
  • Automatic reporting that is always current with your data
  • You can access AGS Cloud from any device
  • Keeps you from dropping any balls 
  • Makes you look good with smart KPI analytics!

What are Customers and Users Saying about Using AGS’ Change Management Toolkits?

“I have been doing change management for a while and have never ever seen a comprehensive set of tools like the AGS All-in-One Change Toolkits. I love the fact that I can see everything in one place.”
Change Management Director (Large US Banking Firm)

“Saves me a lot of time. No one else has the full package like AGS”
Consulting Partner (Top 5 Australia Consulting Firm)

“I appreciate all the capabilities the toolkit has and impressed that it has everything my team and I need. We don’t have to try to find other tools or spreadsheets to fill in the blanks. I like how easy the Organizational Readiness survey looked for gathering data.”
Change Consultant (Change Management Team – Global Semi-conductor Organization)

“This toolkit provides me with a great way to share data with stakeholders and senior executives in real time. As I input data, the analytics reporting dashboard automatically refreshes.”
Project Manager (UK Government Agency)

“I’ve been doing change management for years and have never seen a comprehensive set of tools like these before. This is a great way to share data with stakeholders in a real-time and collaborative way.”
Business & Change Consultant (Consulting Firm Partner)

“I certainly love having all these change templates and dashboards at my team’s disposal, rather than re-inventing the wheel every time we start new project, or using some of the ones we created on Excel for other projects.”
HR Director and Senior Change Manager (Global Technology Firm)


Questions? Contact us anytime.


Pricing

We’ve created this Change Management Measurement, Tracking and KPI Toolkit in the Cloud, which allows you to access the tool using any device. In addition, everything is saved in one place and available to come back to whenever required on any device you see fit. No more having to switch between tools! Or worrying about siloed spreadsheets or Excel limitations.

This Toolkit
Single User Account
All-In-One
Complete Change Management Solution
 Looking for more tools?

We offer the All-in-One Change Mgt Toolkit. It includes a full portfolio of change management tools perfect for Change Management Teams, Change Leads, and Consultancies.

Single-User


One or More Users
(Work alone or add team members. Work together or separately.)

Use this Toolkit for a Single or Multiple Concurrent Projects

Single or Multiple Concurrent Projects
(Use the same toolkits for multiple projects, programs, or workstreams at the same time)

Best for individual change practitioners who are not part of a team.

Notes:

  • You can sign up as one user today, and then add team members as you progress.
  • Completely scalable – Once you sign up, add or remove projects or toolkits to meet your changing needs!

Best for:

  1. Change Management Leads/Managers
  2. Small teams of 2-5 individuals
  3. Mid-size teams of 6-10 individuals
  4. Large teams of 10+ individuals
  5. Consulting firms
  6. Center of Excellence (COE) groups of Change Agents and Champions
  7. Teams that like to collaborate on change management activities and deliverables
This ToolkitAGS All in One Change Management Tools

Multiple Toolkits

Pick and Choose Which Toolkits You Want.
Add to Your Change Management Portfolio of Tools

  1. Change Impact Toolkit
  2. Stakeholder Toolkit
  3. Change Mgt KPIs & Success Measurement Toolkit
  4. Organization Readiness Toolkit
  5. Communications Toolkit
  6. Training Management Toolkit
  7. Change Champions/Agents Toolkit
  8. Resistance Management Toolkit
  9. Coaching
  10. …and More

Only Pay for What You Need

Additional Benefits:

  • 30% discount for a 12-month subscription – cancel anytime for a prorated refund
  • Completely scalable – Once you sign up, add or remove projects or toolkits to meet your changing needs!
  • You can sign up as one user today, and then add team members as you progress
Additional Benefits:

  • 30% discount for a 12-month subscription – cancel anytime for a prorated refund
  • Completely scalable – Once you sign up, add or remove projects and/or toolkits to meet your changing needs!
  • Easily add and remove users from your subscription
  • Just one invoice – Simplify your purchase by having just one invoice for all the users on your account/team.
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360o Dashboard Insights

360-degree view of your change programs across the organization and across multiple projects

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360o Dashboard Insights

360-degree view of your change programs across the organization and across multiple projects

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Free Onboarding & Enablement

  • 1-on-1 zoom call virtual walkthrough from one of our AGS Enablement Leads to help you successfully adopt this toolkit and increase your change performance.

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Free Onboarding & Enablement

  • Multiple 1-on-1 zoom call virtual walkthroughs from one of our AGS Enablement Leads to help you successfully adopt our toolkits and increase your change performance.
  • Free onboarding and training for your team

Money back guarantee

No risks. No contracts. No going through hoops

Cancel within 30 days, and we’ll send you a full refund.

Cancel after 30 days and we’ll send you a prorated refund.

Money back guarantee

No risks. No contracts. No going through hoops

Cancel within 30 days, and we’ll send you a full refund.

Cancel after 30 days and we’ll send you a prorated refund.

 

AGS Bank Level Security

Bank-level security protocols and military-grade AES data encryption

(AGS Cyber Security Processes.)

 

AGS Bank Level Security

Bank-level security protocols and military-grade AES data encryption

(AGS Cyber Security Processes.)

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AGS Engagement Support

1 month of ongoing customer success touchpoints and follow-ups to ensure we continue to guide you.

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Dedicated AGS Engagement Lead

3 months of ongoing customer success touchpoints and follow-ups to ensure we continue to guide you and your team.

$25 / month

Best Change Software

$25 / month per toolkit

Determine your own total cost.

Pay ONLY for the toolkits that you need.

Checkout Process
(Single User)

1) Click the “I am Ready. Let’s Start” button below, enter your details, and click continue.

  • You will be the Account Owner (Super Admin) – you can assign this role to others in the future.

(2) Next, you’ll see a list of our all toolkits, including the toolkit referenced on this page.

(3) Add additional user licenses. (You can skip this step).

(4) Click to pay (monthly or annual billing).

(5) Enter payment, and start using your account.

Remember: No risks. No contracts. Cancel anytime.

I am Ready. Let's Start

Per User / Month

Read More

USD / Per User / Month

AGS Coaching Tool - All-in-One Change Management Software


Excellent ROI from the first month!

Looking for more tools?  If you’d like more project and change management tools, we offer the All-in-One Change Mgt Toolkit. It includes a full portfolio of change management tools perfect for Change Management Teams, Change Leads, and Consultancies.


Watch a Video Tutorial of This Change Mgt KPI Dashboard Toolkit

GET THE KPI DASHBOARD TODAY
(and Get Instant Access!)


What are the KPIs of change management?

Here is the list of KPIs for measuring Change Management: • Communication effectiveness KPIs, • System Usage • Issues • Engagement effectiveness metrics • Stakeholder engagement KPIs• Metrics on training effectiveness and successes • Champion network effectiveness metrics • Leadership support & visibility metrics • Metrics on user awareness of the change • KPIs on receptiveness or resistance • Readiness for Go-Live metrics • Metrics on usage of new solutions • User proficiency KPIs • Overall user adoption metrics • KPIs on overall change reinforcement successes • KPIs on overall user experience and satisfaction. Read more at airiodion: https://www.airiodion.com/change-mgt-tracking-and-kpis/

Who defines metrics for change management?

For organizational change management, the change managers, in collaboration with the project manager and team defines the metrics that will be tracked. For IT-based change control, the IT managers in collaboration with the project team define the metrics for change management.

How do you measure the effectiveness of change management?

You measure change management performance and effectiveness by tracking • Leadership support & visibility metrics • Metrics on user awareness of the change • KPIs on receptiveness or resistance • Readiness for Go-Live metrics • Metrics on usage of new solutions • User proficiency KPIs • Overall user adoption metrics • KPIs on overall change reinforcement successes • KPIs on overall user experience and satisfaction. Read more at airiodion: https://www.airiodion.com/change-mgt-tracking-and-kpis/

What are the metrics for driving positive change?

The key areas that need to be tracked, assessed, and measured to determine change successes are as follows: • Change Management Activities • User Adoption & Proficiencies • Insights from Change Metrics & KPIs • Change Management Plans. Read more at airiodion: https://www.airiodion.com/change-mgt-tracking-and-kpis/


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