2020 RANKING & REVIEWS
BEST HOSPITALITY CONSULTANT SERVICES


The Best Hospitality Consulting Companies for Hoteliers in 2020-2021 | Everything You Need to Know

The U.S. hotel and motel market size is approximately $107.7 billion, but the global coronavirus pandemic has caused a downward growth trend of approximately -45%, which makes the need to compete for those fewer travelers a task at the top of every hotelier’s priority list.

An industry that is dedicated to helping hotels and resorts succeed and improve their profits is the hotel consultancy services industry.

These hospitality management consultants are experienced professionals in the hotel arena that have extensive knowledge in all types of hotel operations, from branding and marketing to human resources and hotel accounting.

hospitality consultant

Best Hospitality Consultant Firms in 2020

When a hotelier wants to reach more clients, a hospitality business consultant can show them how and will often deploy modern forms of marketing like social media and video campaigns.

Hospitality consulting companies can also help hotel owners solve operational problems that may be resulting in a poor guest experience or high staff turnover rate.

You’ll often find that hospitality advisors assist in both hotel and restaurant management consulting, because many hotels and resorts run their restaurants onsite, making it an integral piece of their operations.

Where Can You Find a Top Hospitality Consultant?

To help narrow down the list for any hoteliers looking for a trusted and reputable hospitality consultant to help them with hotel operations, we’ve compiled a list of some of the best in the industry.

Our AGS Top 10 Hospitality Consulting Firms list includes firms that can help with hotel turnarounds, marketing, and guest outreach and guidance in many other areas of hotel management and operations. 

If you’ll be looking to keep your hotel competitive in a completely changed tourism landscape, one of these top hospitality business consultants can put you on the right track with expert guidance.

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Award Emblem: Top 10 Hospitality Consulting Firms


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Top 10 Best Hospitality Consulting Firms | Brief Comparison & Ranking

Hospitality Management Companies2020 Ratings
Cayuga Hospitality Consultants5
Emerald Hospitality Associates, Inc.5
F&G Hospitality Consulting5
HVS5
Mastel Hospitality5
MBB Management5
Miramar Hospitality5
PKF hotelexperts5
Riley Hotel Group5
Crown Hospitality Consulting3

Table: Top 10 Hospitality Consulting Firms | Above list is sorted by rating


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What Does a Hospitality Consultant Do?

Hospitality industry consultants are hired by hotel owners to help them with some part of their operations. These professionals often have years of experience running and managing successful hotels and are now helping others do the same.

The top hospitality consulting firms will leverage management best practices and years of knowledge and expertise to identify areas where hotels can improve and create a game plan that their clients can follow.

Many hospitality companies specialize in particular areas of hotel consulting, such as new design and branding, or turning around a hotel that’s losing money each month.

Here are a few of the many areas that hospitality management companies can help with:

  • Risk management
  • Operational analysis
  • Market research
  • Quality assurance and safety
  • Branding and strategy
  • Expert witness and arbitration
  • Commercial due diligence
  • Hotel management
  • Restaurant management
  • Employee training
  • Design and new builds
  • Hotel turnarounds
  • Technology
  • Improving guest experience

By hiring hospitality consulting services, hotel owners gain a depth of knowledge and experience that can help them shave years off their own learning curve of how to run a hotel.

Hospitality consultancy services also give an important fresh perspective on operations that a hotel owner or manager can often miss because they’re caught up in the day-to-day operations.


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AGS Ranking and Selection Methodology

What methodology does the AGS team use in reviewing, researching, selecting, and finalizing the firms and products that are ranked on the various AGS ranking lists?

Click here: “AGS Selection and Ranking Methodologies” for a detailed review of AGS’ selection methodologies.


2020 Best Hospitality Consulting Services

Below, please find a review of each firm on our list of 2020 top 10 hospitality consulting firms. We have highlighted some of the factors that allowed these top-rated hospitality consultancy services to score so high in our selection ranking.

Click on any of the names below to go directly to the review section for that firm.


Cayuga Hospitality Consultants Review


Cayuga Hospitality Consultants has been providing expert hotel consultancy services for over 30 years. The founders are all graduates of The Cornell University School of Hotel Administration and the firm’s 60+ consultants have helped clients in over 100 countries.

Each of the consultants at Cayuga is well-versed in the hotel industry, having held ownership, executive, or senior level positions within the hospitality or related industries. The firm consults for hotels/resorts, food and beverage, commercial foodservice, club/spa, casinos, and tourism.

Key Factors That Enabled Cayuga Hospitality Consultants to Rank as One of the Best Hospitality Companies

Operations & Management Services

Because the team members all have hands-on experience in the hospitality industry, hotel owners can rest assured that they have the background necessary for expert management of hotel operations.

There are multiple moving parts when it comes to keeping a hotel running, and any weak links on one area can cause problems in others.

Cayuga uses cost-effective strategies and solutions to help hotel owners improve and streamline their operations to keep them running smoothly.

Here are some of the hotel operations and management areas that these hospitality advisors can assist the clients with:

  • Financial and business analysis
  • Restaurant, bar, and commercial food service operations
  • Sales, marketing, and revenue management
  • Executive search and human resources
  • Facilities management and engineering
  • Management assessment and organizational development
  • Spas, wellness, and recreation management
  • Risk management and security guidance

Custom Solutions

Not every hotel is going to have the same set of top priorities or the same problems that they need to resolve. These top hospitality business consultants understand that every client and situation is unique.

This is why Cayuga offers custom solutions. The team will design a specific answer to your distinct needs and arrange tailored services to address your challenges. This customization means you’re not paying a hospitality business consultant more than you need to and can get the help you need targeting your specific issue.

Whether you have complicated management dynamics getting in the way of guest service or are looking to sell your hotel, no issue is too big or too small for the Cayuga team.

Rating Summary

When you work with Cayuga Hospitality Consultants, you can be assured that any team member you work with is going to have a high level of both education and experience in hotel operations and management.

The hospitality industry consultants at this firm have over 650 assignments under their belts, ranging from single-task projects to large long-range transitions. Clients of the firm include Hyatt, Crystal Cruises, Expedia, and Walt Disney Parks and Resorts.

With an experienced team that knows the hotel industry inside and out and has a passion for helping hoteliers succeed, Cayuga Hospitality Consultants earns a 5-star rating as one of the best hospitality consulting companies to consider.


Emerald Hospitality Associates, Inc. Review


Built on a foundation of over 200 years of hospitality service, Emerald Hospitality Associates offers a full range of hotel consultancy services including pre-opening, project development, profitability improvement, front desk training, and more.

This boutique hospitality consultant is results-oriented and completely focused on its clients and their guests. The firm fosters an open management style and encourages growth and the tradition of true hospitality.

Key Factors That Enabled Emerald Hospitality Associates to Rank as One of the Top Hospitality Management Companies

Hotel Sales & Marketing

Using a “feet on the street” approach, Emerald Hospitality offers guidance via regional directors that work in concert with proper managers and sales teams. The firm can handle regional and national marketing campaigns for hotel brands.

These top hospitality business consultants include a team of seasoned hotel marketing professionals that can help hotel owners maximize potential revenue streams and learn the best-practice tactics for marketing to their target audiences.

Emerald Hospitality offers a number of services within the hotel marketing and sales area, including:

  • Identification of cross-selling opportunities
  • Guidance in the creation of an annual marketing/advertising plan
  • Maximizing brand-affiliated programs to ensure participation
  • Market analysis to help uncover key prospects
  • Group advertising and marketing assistance
  • Can implement and monitor approved sales programs and procedures
  • Mentor and develop members of the hotel salesforce
  • Review monthly sales analytics
  • And more

Hotel Food & Beverage

For many hotels, food and beverage offerings are a big part of their customer experience. Emerald Hospitality has a dedicated team that can help elevate the food and beverage side of your operations.

From the food that is served to the experience guests have while dining, this is one of the top hospitality management companies that can help you boost your food and beverage operations from top to bottom.

The firm states that the keys to its success in this area include:

  • Focus on both cuisine and atmosphere
  • Focus on profitability opportunities (pricing strategy/cost, etc.)
  • Technical and standards training for personnel
  • Passionate promotion via sales and marketing

Rating Summary

Emerald Hospitality Associates has a no-nonsense approach that gets to the heart of what good hotel operations mean. The firm’s team has extensive experience in multiple areas of hotel operations from bringing guests in the door to ensuring their experience is top-notch.

This is one of the hospitality consultancy services that has worked with well-known brands in the industry. Clients include organizations such as Homewood Suites by Hilton, Hampton Inn & Suites, and Residence Inn by Marriott.

With a mission to provide excellence in hospitality management and a results-driven approach, Emerald Hospitality Associates earns a 5-star rating and is one of the top hospitality consultant companies to consider working with.


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F&G Hospitality Consulting Review


Working with both small and large hotels, F&G Hospitality Consulting is one of the top hotel consultancy services and has a team with over 350 years of combined industry experience.

F&G began in 1989 as F&G Real Properties, Inc. and includes experts in the hotel and restaurant operations area, as well as marketing, country clubs, training, human resources, and more. The firm’s team is dedicated to helping its clients’ businesses grow and prosper.

Key Factors That Enabled F&G Hospitality Consulting to Rank as One of the Top 10 Hospitality Consulting Firms

Operational Analysis

When hoteliers are in the thick of things running their daily operations, it’s often difficult to take a step back and look at things with a fresh eye to identify areas of improvement.

This is one of the best hospitality consulting companies to work with if you need an objective opinion to help you uncover areas of opportunity and potential problems, and give you guidance on how to address them.

F&G’s operational analysis services offer a full 360-degree view of your business, including:

  • Profit and Loss Analysis: The firm provides an in-depth analysis of your profit and loss statement and highlights areas of concern and opportunities for improvement.
  • Marketing Analysis: This top hospitality business consultant helps you determine main and secondary markets and comes up with a strategy to reach them.
  • Human Resource Analysis: This guidance includes examining your HR department, tax requirements, a local wage, and benefits survey, and your interviewing and recruitment procedures.

Quality Assurance

Small problems can add up quickly when it comes to hotel operations. If drinks are being stolen or guests aren’t completely happy, you may not see the impact immediately, but it will be there in your bottom line.

Just one dissatisfied guest a day can cost a hotel $80,000 in annual revenue, according to F&G, which is why quality assurance services are so important.

These hospitality industry consultants will visit a hotel property anonymously and provide a thorough reporting of the entire experience from the guest’s point of view.

They will also look at service, product, and integrity issues that are costing you money every day. By uncovering hidden areas where profits are being lost, the firm can help you address them.

Some of the advantages of F&G’s quality assurance services include:

  • Improved guest comment card scores
  • Increased sales
  • More repeat guests
  • Lower overhead costs by detecting theft

Rating Summary

This top hospitality consultant has the facts and figures to back up the benefits of its hotel consulting solutions. Through in-depth analysis, F&G can get to the heart of multiple operational issues and help hotel owners with a plan to resolve them to increase profits and improve the guest experience.

This is one of the best hospitality consulting firms to work with if you have a smaller hotel because it works with all size properties. It has over 25 years of experience providing expert hospitality management guidance and has served over 1,500 clients.

With a focus on analytics and an experienced, award-winning team, F&G Hospitality Consulting is one of the top hospitality consulting firms to consider working with and earns a 5-star rating.

hospitality consulting

Top 10 Consulting Hospitality Companies


HVS Review


HVS has been a leader in the hospitality consultant industry for over 40 years. The firm’s team represents over 500 years of collective hospitality experience and has seen it all as far as upturns and downturns in the industry.

This is one of the hospitality companies that is solely focused on the hospitality industry. It serves clients around the world from 50 offices and has expertise in consulting hotels, restaurants, casinos, conventions, sports and entertainment facilities, and more.

Key Factors That Enabled HVS to Rank as One of the Top Hospitality Management Companies

Broad Range of Services

No matter what type of hospitality consulting services you need, there’s a pretty good chance that HVS can provide them, and most likely already has to several other hotel owners.

The firm’s vast experience over four decades of hospitality consulting has resulted in its team having a diverse range of talents. This allows the firm to provide just about any hotel solution you could need.

Some of the many services offered by this top-rated hospitality business consultant include:

  • Hotel Valuation & Appraisals
  • Market & Financial Feasibility Studies
  • Brand & Management Selection
  • Contract Negotiations
  • Asset Management
  • Financing
  • Brokerage & Advisory
  • Hotel Management
  • Executive Search
  • Hospitality Interior Design
  • Testimony & Litigation Support
  • Tax Advisory

Publications & Events

For those looking for data and insight to help them make market-wise decisions about their hotel operations, HVS is one of the top hospitality consultancy services to consider.

The firm is dedicated to educating those in the industry about a variety of hospitality-related topics and shares insight articles on its website. Additionally, HVS holds a number of seminars around the world relating to each market.

Publication types that this top hospitality consultant has put together based upon its research and industry expertise include:

  • Market reviews
  • Industry insights
  • In-depth hospitality research
  • COVID-19 research

Rating Summary

HVS has a long track record of success and depth of experience that not many hotel consultancy services can match. Its data-driven insights and comprehensive services are designed to uncover problems and help hotel owners resolve them to increase profitability.

With 50 offices around the world, no matter what market you serve, there is likely an HVS hospitality consultant nearby that can help. This is also one of the few hotel consultancy services that provides so much educational information through publications and conferences.

With a well-seasoned team of experts and a strategic approach, HVS is one of the top hospitality management consultants to consider working with and is awarded a 5-star rating.


Mastel Hospitality Review


Mastel Hospitality is a top-rated hospitality consultant that focuses on the use of technology and software solutions to drive hotel success. For over 13 years, the firm has been driving customer service optimization using cutting-edge solutions.

The team at Mastel has over 30 years of experience providing expert hospitality consulting services. The firm serves clients in over 20 countries, focusing on critical business intelligence insights to uncover opportunities for improvement and optimization.

Key Factors That Enabled Mastel Hospitality to Rank as One of the Top Hospitality Consulting Companies

Expert Hospitality Consulting Solutions

Mastel provides clients with a fast and efficient analysis of their operations so they can identify areas that mean losses in time, productivity, and more.

Because of its focus on IT in the hospitality sector, this is one of the hospitality advisors that can help you improve your use of technology to automate processes, reduce errors, and boost productivity.

This top hospitality consultant offers the following areas of hotel consultancy services:

  • Hotel Consulting: Mastel uses business intelligence and the continuous assessment of your hotel data to develop plans that generate an effective ROI.
  • Hospitality Project Management: From initial setup to specialized operations monitoring, the firm’s project management services allow you to completely focus on your business.
  • Hotel Procedures: Consistency is the key to running excellent hotels, and Mastel can help you achieve this through the design of operating procedures that bring added value.
  • Advanced Hotel Training: From improved workflows to operational error correction, these hospitality business consultants can ensure your team is well trained on all hotel systems and procedures.

Hotel Business Intelligence

A unique offering from these top-rated hospitality industry consultants is a software tool that provides a complete analytical solution for a hotel, resort, or multi-property environment.

hospitality companies

Mastel Hospitality Hotel Business Intelligence Solution

Mastel’s Hotel Business Intelligence connects all areas of your operations, collecting data, correlating it, and bringing you important insights upon which you can make fast, data-driven decisions.

This IT hospitality consultant solution allows you to have vital KPIs for your business, such as reservations, client profiles, sales analysis at more, at your fingertips.

Rating Summary

Intelligent use of technology has become a vital ingredient in successful businesses in every industry, and it’s what can set a great hotel apart from a struggling one. This is an important benefit that Mastel Hospitality brings to the table for its clients.

As one of the best hospitality companies to work with, the team at Mastel works as a single united team, so you know you’re getting the full brain trust and passion of every member of the firm to help you succeed.

With a unique ability to streamline processes and workflows through the use of hotel technology, Mastel Hospitality is a top pick among the best hospitality consulting firms and is awarded a 5-star rating.


MBB Management Review


In addition to being one of the top hotel consultancy services, MBB Management is also one of the best restaurant consultants. The firm’s name comes from its desire to Make good Businesses even Better.

Founder, John Moser, brings years of experience as a COO and hotel general manger to the firm. This team of experts works to help those in the hospitality industry achieve fast results and reach their full potential.  

Key Factors That Enabled MBB Management to Rank as One of the Top Hospitality Consultancy Services

Hotel Revenue Management

Maximizing revenue is on just about every hotelier’s list of priorities. Through its hotel revenue management services, MBB applies disciplined analytics designed to predict consumer behavior at the micro-market level.

Stimulating demand during slower periods and ensuring businesses are ready for high demand times can help them avoid price cannibalism and achieve a long-term strategy that works.

Some of the factors that go into the ability to use revenue management include:

  • Fixed capacity
  • High fixed costs and low variable costs
  • Perishable product
  • Product can be priced differently
  • Demand evolves
  • Product can be sold in advance
  • Market can be segmented

Sometimes just the smallest adjustment when it comes to revenue management can mean all the difference to a hotel owner’s bottom line.

Hotel Rebranding

One of the ways to help turn around a lagging hotel is to revitalize the image with a rebranding. A rebranding can inject a new look and feel for a hotel and improve customer perception.

This is one of the top hospitality consulting firms to consider if you need a fresh face at your hotel. MBB can help you reposition your company, update your vision to match the change in focus, and set your company apart from the competition.

Whether you’re rebranding for reputation management, due to a merger or acquisition, or just want to appeal to a new market, the MBB team has experience helping brands distance themselves from the old and embrace the new.

Rating Summary

MBB takes a strategic and data-based approach when analyzing hotels to help them uncover areas for improvement and opportunity. The team has decades of hands-on experience in hospitality management, which they leverage to help each client reach their full potential.

MBB serves clients on the entire East Coast and has offices in South Jersey, Philadelphia, PA, and Delray Beach, FL. Clients that have sought the services of these top hospitality advisors include Wyndham Hotel Group, Hilton, and Super 8.

With a passion for helping hoteliers succeed and a talent for turning around businesses with innovative rebranding, MBB Management scores a 5-star rating and is one of the top hospitality companies to consider for consulting services.


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Miramar Hospitality Review


Miramar Hospitality has worked with major brands in the hotel industry for over 30 years. The team believes in fanatical follow-up and personalized service and works closely with clients to help them achieve their goals.

These top-rated hospitality management consultants believe that sound management principals are vital to creating a foundation for success. The firm provides consulting services for full-service hotels, limited-service hotels, resorts, boutique hotels, and restaurants.

Key Factors That Enabled Miramar Hospitality to Rank as One of the Top Hospitality Companies for Consulting

Hotel Pre-Opening Experts

You only get one chance to make a good first impression, and Miramar Hospitality specializes in making that happen for hotel openings.

If you want to ensure a thoughtful process takes place for your successful hotel launch, then this is one of the best hospitality management companies to work with.

Miramar can take much of the pre-planning tasks off your plate by working with you a minimum of 6-months before opening. The firm provides vital pre-opening services, such as:

  • Screening, hiring, and training staff
  • Development of a sales and marketing strategy
  • Purchasing, furnishing, decorating
  • Working with a general contractor to ensure the passing of all fire, safety, health, and quality assurance inspections

Sales & Marketing Program

A solid ongoing sales and marketing program is vital to continue bringing a guest through the door. Managing and driving a conscientious sales strategy isn’t always easy for a hotel owner, which can mean up and down sales cycles.

Miramar Hospitality can work with your sales and marketing teams to implement a dynamic strategy that maximizes your exposure and generates results. This top hospitality consultant can also provide training to ensure your sales team has the knowledge they need to be successful.

Not all hospitality companies provide the types of well-rounded marketing and sales solutions that Miramar does. Their services in this area include:

  • Sales training for hotel sales staff
  • Revenue management and training
  • Marketing training
  • E-commerce support and training
  • Industry trade show participation
  • Collateral generation
  • Brand maximization and training
  • Recruiting and hiring sales staff
  • Marketing plan creation

Rating Summary

If you’re looking for top hospitality companies that will work closely with you and keep you informed every step of the way on consulting activities, then Miramar Hospitality will be a top pick. The firm takes a customer-centric approach that includes lots of follow up.

This top-rated hospitality consultant has experience working with all sized hotels from boutique to multi-property. Clients include Embassy Suites, Sheraton Plaza, Marriott, and Holiday Inn.

With a focus on the principals of good hotel management and a powerful marketing and training team, Miramar Hospitality earns a 5-star rating and is one of the top hospitality consultancy services to consider.


PKF hotelexperts Review


PKF hotelexperts has the distinction of being the first company to offer specialized consulting services for the hospitality industry, which it has been doing since 1927. This large hospitality business consultant has over 200 member firms located in 400 offices throughout 100 countries.

This top hospitality consultant stands out because it combines accounting and hospitality consulting experience to provide a powerful mix that offers hotels value, quality, and reliability in the guidance they receive.

Key Factors That Enabled PKF hotelexperts to Rank as One of the Top Hospitality Companies

Asset Management Services

Mitigating risk and maximizing cash flow are two of the main goals of the asset management services provided by PKF. This top hospitality consultant leverages the vast experience and expertise of its team to guide owners through the full asset lifecycle.

From creating an asset management plan with a strategic roadmap to optimizing information flow, the PKF team has multiple tools at their disposal to help hotel owners in every facet of management and operations.

Some of the hospitality consulting services you’ll find in the asset management category include:

  • Defining a client’s goals and objectives
  • Creating an asset management plan
  • Acting as a liaison between owner and operator
  • Monitoring and proactive support
  • Help with strategic decision making
  • Operational consulting
  • Performance and operational reviews
  • Quality control and improvement
  • Support services (sales, marketing, finance, etc.)
  • Re-positioning and restructuring advice

Research & Benchmarking

Knowledge is an important tool when working in the hospitality industry. Whether you want to know which concepts would do well in a particular market or how to position your room pricing, data and insights can help you make the best decisions.

PKF offers a number of publications related to benchmarking studies and industry-specific information. The database of knowledge held by this top hospitality consultant is extensive and comprised of data from thousands of properties around the world.

All data is collected by in-house researchers and can be customized for your region and other factors of interest.

Tailor-made benchmarking services by these hospitality advisors include:

  • Current demand and demand projections
  • Current supply and future projects
  • Branding and chain affiliation
  • Rate and occupancy
  • Profitability and other KPIs
  • Contracts
  • Specific market segments (budget hotels, resorts, hostels, etc.)

Rating Summary

PKF hotelexperts is one of the largest hospitality companies on our list. The firm has also blazed the trail for others in the industry while continuing to innovate and help hotel owners achieve success.

This is one of the hospitality management companies that has a large reach throughout the globe. This makes its benchmarking services particularly helpful because they have so much data upon which to base insight and strategic decisions.

With a long history of supporting hospitality companies and hoteliers and a full range of workshops and training, PKF hotelexperts is a leader in the industry. This top hospitality consulting firm earns a 5-star rating.


Riley Hotel Group Review


Riley Hotel Group focuses on creating a feeling that resonates with guests as they explore all the areas of a hotel. The team takes an innovative approach and works with both branded and independent hotels.

The top-rated hospitality management consultants that work at Riley have a passion for what they do and offer a full range of services from concept design to day-to-day management.

hospitality management companies

Riley Hotel Group | Top Hospitality Management Companies

Key Factors That Enabled Riley Hotel Group to Rank as One of the Top Hospitality Management Companies

Turnkey Hotel Design Services

A lot goes into taking a hotel from concept to reality and often this is where things can go wrong and off-budget if you don’t have a professional handling your project.

Through Riley Design Group, this top hospitality consultant helps hoteliers realize their perfect hotel experience from the ground up with an experienced team of professionals.

From design, sourcing, manufacture, and installation, the Riley team can bring a vision to life using cost-effective purchasing and design services. Once your hotel is up and running, parent company, Riley Hotel Group can take it from there and assist with operations.

Some of the turkey design hospitality consulting services offered include:

  • Vendor Selection
  • Project Inception
  • Architectural & Interior Design
  • Engineering Consulting
  • Development Management
  • FFE Solutions
  • Complete Procurement & Custom Manufacturing Solutions

Wide Range of Hotel Consultancy Services

There are a lot of moving parts to running a successful hotel, and each of them depends upon the others operating efficiently.

Whether you need assistance with your onsite restaurant menu or help to streamline your workflows with the use of technology, Riley Hotel Group has a team of experts that can help.

This is one of the top 10 hospitality consulting firms that offers a full range of hotel consulting services, both for branded, multi-unit hotels, and independent hotels.

Some of the many services provided include:

  • Management & Operations: One-of-a-kind talent can help you with full-service hotel management.
  • Food & Beverage: This team will help you create meaningful dining experiences that enhance your brand.
  • Marketing Strategies: This top hospitality consultant can help you with made-to-measure marketing strategies to help you stand out in your target markets.
  • Financial & Fiscal Responsibility: The Riley team deploys timely financial reporting, accountability, national purchasing power, and stringent auditing techniques.
  • Development & Design: From ground-up projects to renovations, Riley Hotel Group can take over the heavy lifting for hotel development and construction projects.
  • Technology & Revenue: This top firm has property management systems that can help you do more through the smart use of technology in your operations.

Rating Summary

Guided by guest experience and helping clients create a memorable impression, Riley Hotel Group is a top choice among hospitality management companies. The firm also provides just about any service you could need when it comes to running a successful hotel.

Some of the clients that have sought hospitality consulting services from Riley include Hilton Garden Inn, Kent State University Hotel & Conference Center, and Holiday Inn Express & Suites.

With a team that has a passion for what they do and a focus on getting outstanding results for clients, Riley Hotel Group is one of the best hospitality companies to consider this year and earns a 5-star rating.


Crown Hospitality Consulting Review


Crown Hospitality Consulting specializes in guiding luxury and upscale hotels and resorts located in the southeastern United States. This top-rated hospitality consultant can help with hotel turnarounds and has a proven track record of transforming under-performing hospitality businesses.

This is one of the best hospitality consulting firms to work with if you’re looking for customized solutions offered with white-glove service. This consultancy is 100% client-focused and works to minimize risk and maximize returns.

Key Factors That Enabled Crown Hospitality Consulting to Rank as One of the Top Hospitality Consulting Firms

Personalized Consulting Services

These top-rated hospitality management consultants understand that each hotel and guest experience is unique, which is why services are personalized to meet each client’s needs.

The team at Crown Hospitality takes the time to get to know your operations, target market, challenges, and future goals. They stay 100% laser-focused on your needs, and this client-centric focus fosters long-term relationships.

Some of the key areas of services offered by these top hospitality advisors include:

  • Asset Management: Profitability is often related to how well a hotel manages all its assets. These top hospitality business consultants can assist you in inventory, staffing, and other forms of asset management.
  • Construction & Loan Administration: This leading hospitality consultant can oversee and manage the construction from the ground up, as well as guide renovations and capital improvement projects.
  • Operational Reviews: These services are designed to help maximize operations, improve performance, and boost overall hotel profitability.

Specialty in Luxury Hotels

Luxury and upscale hotels have distinct needs when it comes to choosing hospitality companies. The nature of luxury hotel clientele and level of guest experience expected requires having a hospitality consultant that understands this sector for the best results.

This is where Crown Hospitality Consulting stands out from other hospitality management companies that guide all types of hotels. Crown specializes in upscale and luxury hotel consulting and has expertise guiding them through turnarounds, transformations, and reaching their target markets.

 Some of the goals that the hospitality consulting services at Crown can help clients achieve are:

  • Higher profitability
  • Ongoing ROI
  • Improved profit margins
  • Increased asset market value
  • Optimized operations

Rating Summary

Crown Hospitality Consulting is one of the best hospitality companies to consider if you’re looking to turn around an upscale hotel. The firm not only specializes in helping luxury hotels maximize their value but also in identifying areas holding them back.

This is one of the smaller and younger hospitality consultancy services on our list, being founded in 2015. However, its smaller size allows it to give a boutique, personalized experience to clients, which is seen in the customer-centric approach of its consultants.

We’re rated Crown Hospitality Consulting with 3-stars because it has a little less information about its services on its website than other firms, which could make it difficult for clients to fully evaluate the firm. But we feel for anyone with a luxury hotel that needs guidance, this is one of your top options for an expert hospitality consultant.   


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Conclusion – Top 10 Hospitality Consulting Firms

Whether your hotel is struggling or you’re looking to build a new concept from the ground up, help from a top hospitality consultant can help you achieve your goals faster and reduce your stress level along the way.

From major brands to independent hotels, these top 10 hospitality consulting firms have the expertise and track record to identify areas that need adjusting, find innovative opportunities, and create a strategy to get you there.

The next time you’re wondering how to keep employees well-trained or trying to energize your hotel marketing strategy, you may want to see the difference that an expert hospitality consultant could make.


Authors: Ogbe Airiodion (Senior Change Management Lead) and Francesca Crolley (AGS Cloud Content Producer)
Content on Airiodion Global Services (AGS)'s Airiodion.com website is copyrighted. Questions? Contact Airiodion Global Services (AGS) .

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►► Change Management Toolkit | All You Need ◄◄


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